Delivery Information

The UK
All of our orders a dispatched standard delivery, with orders over £30 qualifying for Free Delivery. We endeavour to post goods as soon as possible and when goods are available. Any orders that are a power bank or have a lithium Ion battery inside cannot be dispatched with Royal Mail 2nd Class with an average delivery time of 3-5 Working Days. Power Banks will be shipped via DPD.

Outside of the UK
Unfortunately, we are unable to ship outside of the UK, at present. Please contact our customer service team if you have any queries or concerns regarding overseas ordering.

Customs Information

When ordering goods from Juice.co.uk for delivery overseas, you may be subject to import duties and taxes. Good news though – these are levied once the package reaches your country. Any additional charges for customs clearance however must be borne by you. We’re sorry, but we have no control over these and cannot predict what they may be. Customs policies vary widely from country to country, so try giving your local customs office a call for further information. Also, please note that when ordering from Juice, you are considered the importer of record (owner/purchaser of goods) and therefore must comply with all laws and regulations of the country in which you are receiving the goods.

Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers dispatching products internationally, to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

Also, we may communicate information such as order, delivery and product details to our international carriers and such information may be communicated by the carriers to customs authorities. This is to facilitate customs clearance and comply with local laws.

If your order is a gift for a lucky someone, the package is marked “Gift”. As with all companies, customs authorities require us to state the cost of the gift item directly on the customs form.