Contact

We're here to help. Real people, quick replies.

Question about an order, a cable that won't fit, or a warranty claim? Drop us a line below and a real person in Leeds will get back to you — usually within one working day.

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1 day
Typical reply time, Mon–Fri
1 year
Warranty on everything we make
30 days
To return it, no quibble
Leeds
Where our support team sits
What can we help with?

Registering a new product? Register your warranty instead.

Your dispatch email has a tracking link. You can also sign in to your account to see your orders.

About the product

Bought it on Amazon?

Amazon sorts out faulty items and returns for anything bought on Amazon, and it's the quickest way. Go to Your Orders, pick the item and choose "Return or replace items".

Open my Amazon orders

The shop can help fastest

For faulty items and returns, the shop you bought it from can usually swap or refund it straight away. Take it back with your receipt, or contact their customer service.

If available, enter the SKU or product code from the packaging.

Look for the small print near the CE or UKCA marks. On cables, check the connectors. Leave this blank if you can't find it.

Please stop using it now. Unplug it, don't charge it, and keep it away from anything that could catch fire. We'll treat this as urgent.
Have you registered your 1-year warranty?
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Speeds things up if you haven't registered

    You can return anything bought from juice.co.uk within 30 days.

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